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0410 024 869

Dispatch & Delivery

Orders and delivery within Australia only.

All orders will be dispatched within 2 business days.

Deliveries will be sent via courier therefore a physical address is required – No PO Boxes.

Delivery times will vary depending on your location.

Any items not in stock will be placed on backorder and sent as soon as possible with no additional freight charges.

Returns

In the case of purchase of a physical product from this website which satisfies one or more of the following cases we will gladly arrange a refund or exchange of the product:

  • The product proves faulty within 14 days of receiving the product and/or date of invoice
  • The product does not match its description as provided when sold
  • The product received is not the product ordered
  • The product has been damaged in transit

Please contact us immediately if any of the above occurs to arrange a return. Products returned without prior notice will be rejected.

Please ensure that returned products are safely packed in their original packaging. We will not be held liable for damage to products incurred during return shipping.

All returns will incur a 10% restocking fee.  Freight charges are not refundable.

Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation.