About

Our Mission

At South Coast First Aid, our purpose is to empower you with the knowledge, skills, and confidence to give the gift of time.

  • Time to enjoy life with loved ones.
  • Time to make different choices.
  • Time to say goodbye, when it is time.

Our story began in 2009, when Greg and Colleen White founded South Coast First Aid Training. As a paramedic, Greg often heard people say, “I wish I’d known what to do.” Those words inspired him to teach First Aid in a practical, approachable way, helping ordinary people feel confident to act in extraordinary moments.

In 2019, Greg and Colleen passed the baton to Colleen Allan, who brought with her over 20 years of experience training people from all walks of life. Colleen has developed and delivered nationally accredited courses across both the public and private sectors, including Provide First Aid, CPR, Advanced Resuscitation, Provide First Aid in an education and care setting, Spinal Management, Lifeguarding and Remote Area First Aid.

Under her leadership, South Coast First Aid continues to grow as a trusted local training provider, proudly serving the Shoalhaven and beyond. Our training team brings together a wealth of real-world experience, ensuring every session is grounded in genuine expertise and practical application.

Our trainers don’t just teach CPR and First Aid, they share knowledge, skills and confidence built on lived experience, professionalism, and care. Our courses are contextualised to your needs and focus on the practical application of first aid skills through scenario based training. These techniques bridge the gap between the classroom and real life, building the confidence and ability to respond in an emergency. Whether you’re learning CPR for the first time or refreshing advanced skills, you’ll leave equipped and empowered to respond when it matters most.

At South Coast First Aid, we believe CPR / First Aid is more than a qualification, it’s a way to care for your community, protect those you love, and give the gift of time.

Our Team

The South Coast First Aid Training team are specialists in CPR and First Aid education. Our team of facilitators include Paramedics, Midwives, Registered and Enrolled nurses.

We offer nationally recognised, WorkCover and ACECQA approved public and private courses as well as workshops specifically designed for your groups needs.

Our courses are contextualised to your needs and focus on the practical application of first aid skills with scenario based training.

These techniques bridge the gap between the classroom environment and real life situations. The overall goal is to improve your confidence and ability to respond in an emergency situation.

Our Courses

HLTAID009 Provide Cardiopulmonary Resuscitation

This course is designed to provide the skills and knowledge required to perform Cardiopulmonary Resuscitation (CPR) in accordance with the Australian Resuscitation Council (ARC) guidelines.

COST: $75

HLTAID009 Provide Cardiopulmonary Resuscitation (Express)

This course is designed for people who are required to refresh their CPR qualification every 12 months. All participants in this assessment session must be confident in their ability to perform CPR.

COST: $75

HLTAID011 Provide First Aid

The HLTAID011 Provide First Aid is the standard WorkCover approved first aid course required by most industries. This course empowers participants with the knowledge and skills needed to manage emergency first aid situations. This course focuses on improving the confidence and ability of participants to be able to effectively provide first aid care until the arrival of professional medical support.

COST: $150

HLTAID012 Provide First Aid In An Education And Care Setting

This course is for those who work in a daycare, family day care and or preschool setting. This course covers the Australian Children’s Education and Care Quality Authority (ACECQA) requirements for qualifications in CPR, first aid and the management of asthma and anaphylactic emergencies.

This course empowers the participant with the skills and knowledge required to provide an emergency first aid response and life support to infants, children and adults until the arrival of medical assistance.

COST: $170

HLTAID013 Provide First Aid in a Remote or Isolated Site

Students completing this course will gain the skills and knowledge required to provide a first aid response to a casualty in a remote or isolated site over an extended period of time until medical assistance is provided, or evacuation occurs.

This unit applies to any site where medical assistance is likely to be delayed. First aid is to be provided in line with guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

COST: $250

HLTAID014 Provide Advanced First Aid

HLTAID014 Provide advanced first aid provides the necessary skills required to confidently coordinate, manage and instruct other first aiders across a range of complex situations – as well as within community and workplace environments. The course comprises pre-course learning plus face-to-face training and assessment.

COST: $250

HLTAID015 Provide Advanced Resuscitation and Oxygen Therapy

This course provides the skills and knowledge required to provide advanced resuscitation techniques, until the arrival of medical or other support.

COST: $180

Steer your career in the right direction with South Coast First Aid Training

We’re looking for talented individuals to join our team!

Build a career that suits your lifestyle, in a company where your voice matters.

Course facilitators are required to hold the following qualifications;

  • TAE40116 Certificate IV – Training and Assessment
  • Current First Aid qualifications
  • HLTAID009 Provide CPR
  • HLTAID011 Provide First Aid
  • HLTAID012 Provide first aid in an education and care setting

Working with South Coast First Aid Training means being a part of a community that values growth, mutual trust and respect.
We want to continuously learn and improve, so we maintain a feedback-oriented mindset. And most importantly, we care – about empowering people to save lives.

Training Team:
Our training team consists of passionate, experienced facilitators from all walks of life. Including, Registered Nurses, Paramedics, Defence backgrounds and Volunteer Emergency Services Personnel.
We are always on the look out for passionate, experienced people who are keen to share their knowledge and skills to empower people to save lives.

Frequently Asked Questions

General Course

Which CPR/First Aid course do I need to complete?

HLTAID009 Provide CPR ($75) – For those that just need training in CPR and use of a defibrillator. To maintain currency this qualification is recommended to be completed annually.

Our 1hour CPR Express course is ideal for those who are confident in their CPR skills and need to recertify.

Our 1.5 hour CPR course is ideal for those who have not completed this training before or who would like to have a thorough recap of theory and practical.

Course format:

An online component plus the 1 or 1.5 hr face to face session.

HLTAID011 Provide First Aid  ($150)– This is the standard Workplace first aid course and includes CPR plus a range of emergencies. This qualification has a 3 year currency. Noting the CPR component has a 12 month currency

The HLTAID 011 Provide First Aid includes the following unit of competencies

  • HLTAID009 Provide CPR
  • HLTAID010 Provide Basic Life
  • HLTAID012 Provide First Aid

Course format:

An online component plus the 4 hours face to face session.

HLTAID012 Provide First Aid in an education and care setting ($170)– This qualification isfor those who work in childcare. It covers the ACECQA requirements for CPR, First Aid, Asthma and Anaphylaxis. This qualification needs to be completed every 3 years. Noting the CPR component has a 12 month currency.

The HLTAID012 Provide First Aid in an education and care setting includes the following units of competencies:

  • HLTAID009 Provide CPR
  • HLTAID010 Provide Basic Life Support
  • HLTAID011 Provide First Aid
  • HLTAID012 Provide First Aid in an education and care setting

Course format:

An online component plus the 4 hours face to face session.

HLTAID013 Provide First Aid in remote or isolated site ($250) – This qualification is ideal for those who work/play in remote/isolated locations or for those who complete the HLTAID011 Provide First Aid training regularly and would like to extend their skills and take on more challenging scenarios. This qualification needs to be completed every 3 years. Noting the CPR component has a 12 month currency.

The HLTAID013 Provide First Aid in remote or isolated site course includes the following units of competencies.

  • HLTAID009 Provide CPR
  • HLTAID010 Provide Basic Life Support
  • HLTAID011 Provide First Aid
  • HLTAID013 Provide First Aid in a remote or isolated site

Course format:

An online component plus the 7 hours face to face session.

HLTAID015 Provide Advanced Resuscitation and Oxygen Therapy ($180)– This qualification is for those who have access to oxygen equipment.

Please note: A current HLTAID011 Provide First Aid is a prerequisite to this course.

It is recommended that this qualification be completed annually.

The HLTAID015 Provide Advanced Resuscitation and oxygen therapy course includes the following units of competency

  • HLTAID009 Provide CPR
  • HLTAID015 Provide advanced resuscitation and Oxygen therapy

Course format:

An online component plus the 3 hours face to face session.

Attendance & Requirements

What is a Unique Student Identifier (USI)? How do I create/find mine?

A USI is your individual education number for life. It maintains your record of VET training that you have undertaken over the years in Australia.

If you’re a undertaking a nationally recognised training course, you need a USI. Without one, we are unable to issue the certificate.

The USI website, enables you to check if you already have a USI, find it if you already do, and to reset your password if trying to access your account or obtain a USI.

How do I access my online course and what if I need support in completing this?

Access: When you register for a course an email will be sent to you with the link to the online component. If you have not received this email in your inbox please check your junk/spam folders.

If the email is not in the junk/spam folder please contact us, as the details we received may have had an error.

Support: Feel free to call us on 0410 024 869 for us to help you gain access and to get you start to complete the online component.

Do I need to complete the online component prior to the face to face session?

For the best experience, outcome and timely issuing of certificates the online component is best to be completed prior to the face to face session.

Do I need to bring anything?

Just bring a photo ID, comfortable clothing for kneeling on mats and a notebook if you like to take notes.

Do I have to complete CPR on an adult manikin kneeling on the ground?

Yes. It is a requirement that the CPR on an Adult manikin be completed on the ground.

At what age can someone complete the CPR/First Aid courses?

It is recommended that participants are 14 years or older.

What if I am unable to attend my scheduled course?

Rescheduling your course: To reschedule your course without any fees we require 5 business days notice. If course is to be rescheduled within 5 business days an admin fee of $22 will be charged.

Refunding your course: To cancel and refund your course fee we require a written request be received 5 days prior to course commencement date and an admin fee of $22 will be charged. If a written request is not received within 5 days of the course commencement date, the participant will forfeit 100% of the course fee.

Certification & After the Course

When will I get my certificate?

Certificates are usually issued within 24 business hours once all components are completed successfully. Certificates are sent to you via email and can also be accessed by logging back into your learner portal.

Will my employer accept this qualification?

Yes. It meets Safe Work Australia and industry standards for workplaces, childcare, schools, and community organisations.

Do I need to renew my CPR every year?

Yes – WorkSafe and the Australian Resuscitation Council recommends recertifying the HLTAID009 Provide CPR every 12 months to maintain confidence and skills. We also encourage you to check with your industry standards.

I can’t find my certificate can I get a new one?

Yes – Log back into your ABC Learner portal and your certificate can be found there.

Booking & Logistics

How do I book?

You can book directly online at southcoastfirstaid.com.au, choose your course, nearest venue, and select a date that suits you.

Can you come to our workplace or group?

Yes – on-site training is available for businesses, schools, and community groups.

Do you accept Purchase Orders for our team/clients?

Yes – we can arrange training for your team/clients at any of our public courses utilising purchase orders. Email bookings@southcoastfirstaid.com.au for details.

Others

I am concerned that the content discussed may impact me. What should I do?

If you have been involved in a first aid incident or similar and you have concerns about how the course may impact you please let us know when booking and/or let the trainer know on the day of your course to establish your needs. We have supported hundreds of people to complete their training in a supportive, low stress environment and find that this can be a positive step in the healing process.

Do you provide food and drinks?

No, though our venues have food facilities nearby.

What do I need to know about parking?

South Coast First aid Training Centre – 49 Berry St Nowra – Parking is available at the all day car park across the road as well as other car parks in the area. Street parking is also available.

St Georges Basin Country Club  – Sanctuary Point – Parking is available onsite.

Please Note: the St Georges Basin Country Club does not allow entry into the club before 9am.

Prefer training at your workplace?

We deliver accredited first aid courses on-site for your team, along with a full range of first aid kits and supplies ready to order.